Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
What do the individual categories mean?
At ITzoo.sk, we categorize the condition of the products we offer according to standard levels of wear and adjust their price accordingly. We divide wear into 3 categories — however, the wear is reflected exclusively in the visual condition of the device.
But what does this “wear and tear” actually mean?
Wear and tear refers to visual imperfections caused by previous use. This is a common type of wear. In the table below, you can find the most common types of wear and the categories in which they may occur.
| Invisible cell> | Invisible cell> | Popular choice | Invisible cell> |
|---|---|---|---|
| Invisible cell | Grade A ⭐⭐⭐ |
Grade B ⭐⭐ |
Grade C ⭐ |
| ➤ Warranty | 2 years* | 1 year | 1 year |
| ➤ Battery health and endurance | 50% and above (30 min+) |
50% and above (30 min+) |
50% and above (30 min+) |
| ➤ Wear of the chassis or device body | ❌ None | 🟡 Minor (small scuffs, scratches, dents, discoloration) |
🟠 More noticeable (larger scuffs, scratches, dents, discoloration) |
| ➤ Display wear | ❌ None | 🟡 Minor (minor scratches, one bright spot) |
🟠 More noticeable (larger scratches, multiple bright spots) |
| ➤ Touchpad wear | ❌ None | 🟡 Minor | 🟠 More noticeable |
| ➤ Keyboard and key wear | ❌ None | 🟡 Minor | 🟠 More noticeable |
| ➤ Marks from removed stickers | ❌ None | 🟡 Minor | 🟠 More noticeable |
| ➤ Cracks on the exterior or interior parts | ❌ None | ❌ None | 🟠 More common occurrence |
| ➤ Damaged chassis (peeling paint, loose cover) | ❌ None | ❌ None | 🟠 More common occurrence |
| ➤ Missing rubber parts (feet, seals) | ❌ None | 🟡 Possible occurrence | 🟠 More common occurrence |
| ➤ Looser hinges | ❌ None | 🟡 Possible occurrence | 🟠 More common occurrence |
| ➤ Resonating speaker | ❌ None | 🟡 Possible occurrence (at maximum volume) |
🟠 More common occurrence |
Visual comparisons of wear and tear.
To help you better imagine what these visual imperfections may look like, we have prepared a series of comparisons and a short video where you can learn more.
Due to the large number of devices, it is impossible to photograph every single unit. Our devices undergo a full certified audit and a long series of tests, during which we check all aspects of functionality and appearance. These processes are extremely strict, which is why we stand behind the quality of our products.
Touchpad wear and tear
In the image, you can see a comparison between Grade A and Grade B. The touchpad shows signs of frequent use. With use, the surface becomes smoother and some areas may appear glossy. This wear has no impact on the functionality of the device.
Display wear and tear
In the image, we compare Grade A with Grade B. Minor scratches, a bright spot, or keyboard marks on the display are common signs of wear after long-term device use. This wear has no impact on the functionality of the device.
Wear and tear of the body or chassis
In the image, you can see the most common wear found on the body or chassis of the device. This purely visual wear is caused by handling or by contact with objects during transport, for example in a laptop bag or backpack.
Invalid password
Enter